Google Terms of Service

These Terms of Service reflect the way Google’s business works, the laws that apply to our company, and certain things we’ve always believed to be true. As a result, these Terms of Service help define Google’s relationship with you as you interact with our services. For example, these terms include the following topic headings:

• What you can expect from us, which describes how we provide and develop our services
• What we expect from you, which establishes certain rules for using our services
• Content in Google services, which describes the intellectual property rights to the content you find in our services — whether that content belongs to you, Google, or others
• In case of problems or disagreements, which describes other legal rights you have, and what to expect in case someone violates these terms

Understanding these terms is important because, to use our services, you must accept these terms. We encourage you to download these terms for future reference. We make these terms, and all previous versions, available at all times here.

Besides these terms, we also publish a Privacy Policy. Although it’s not part of these terms, we encourage you to read it to better understand how you can update, manage, export, and delete your information.

Terms

Service provider

In the European Economic Area (EEA) and Switzerland, Google services are provided by, and you’re contracting with:

Google Ireland Limited
incorporated and operating under the laws of Ireland
(Registration Number: 368047 / VAT Number: IE6388047V)

Gordon House, Barrow Street
Dublin 4
Ireland

Age requirements

If you’re under the age required to manage your own Google Account, you must have your parent or legal guardian’s permission to use a Google Account. Please have your parent or legal guardian read these terms with you.

If you’re a parent or legal guardian, and you allow your child to use the services, then these terms apply to you and you’re responsible for your child’s activity on the services.

Some Google services have additional age requirements as described in their service-specific additional terms and policies.

Contents

Your relationship with Google

These terms help define the relationship between you and Google. When we speak of “Google,” “we,” “us,” and “our,” we mean Google Ireland Limited and its affiliates.

Broadly speaking, we give you permission to access and use our services if you agree to follow these terms, which reflect how Google’s business works. We make a lot of our products, like Search, Maps and Gmail, accessible and free of charge to everyone. Advertising is what makes it possible to offer our products to everyone. We make money selling ad space to businesses, and we use your data to show ads that are useful to you, according to your settings. When we show ads, we give you transparency and controls so you can make informed decisions, e.g. about the information about you that's used to show ads. We also use your personal information to make our products more helpful to you (for example this is how we can auto-complete your searches, get you home faster with Maps etc.). To learn more, see how Google’s business works.

What you can expect from us

Provide a broad range of useful services

• apps and sites (like Search and Maps)
• platforms (like Google Shopping)
• integrated services (like Maps embedded in other companies’ apps or sites)
• devices (like Google Nest and Pixel)

Many of these services also include content that you can stream or interact with.

Our services are designed to work together, making it easier for you to move from one activity to the next. For example, if your Calendar event includes an address, you can click on that address and Maps can show you how to get there.

Develop, improve, and update Google services

While we use a broad definition of “services” throughout these terms as described above, applicable law draws distinctions between “digital content”, “services”, and “goods” in certain situations. That’s why we use the more specific terms in this section and the Legal guarantee section.

We’re constantly developing new technologies and features to improve our services. For example, we use artificial intelligence and machine learning to provide you with simultaneous translations, and to better detect and block spam and malware.

As part of the continual evolution of our digital content, services, and goods, we make modifications such as adding or removing features and functionalities, increasing or decreasing usage limits, and offering new digital content or services or discontinuing old ones. We may also change our digital content, services, or goods for these other reasons:

• to adapt to new technologies
• to reflect increases or decreases in the number of people who use a particular service
• to respond to key changes in the licenses and partnerships we have with others
• to prevent abuse or harm
• to address legal, regulatory, safety, or security issues

In particular, we sometimes make legally-required updates, which are modifications that keep digital content, services, or goods in conformity with the law. We make these updates to our digital content, services, and goods for safety or security reasons, and to make sure they meet the quality standards that you expect, such as those described in the Legal guarantee section. We may automatically install updates that address significant safety or security risks. For other updates, you can choose whether you want them installed.

We maintain a rigorous product research program, so before we change or stop offering a service, we carefully consider your interests as a user, your reasonable expectations, and the potential impact on you and others. We only change or stop offering services for valid reasons.

If a modification negatively affects your ability to access or use our digital content, services, or goods, or if we stop offering a service all together, we’ll provide you with reasonable advance notice by email — including a description of the changes, when they’ll take place, and your right to end your contract with us if our modifications create more than a minor negative impact — except in urgent situations such as preventing abuse or harm, responding to legal requirements, or addressing security and operability issues. We’ll also provide you with an opportunity to export your content from your Google Account using Google Takeout, subject to applicable law and policies.

What we expect from you

Follow these terms and service-specific additional terms

• these terms
• service-specific additional terms, which could, for example, include things like additional age requirements

You can view, copy, and store these terms in PDF format. You can accept these terms and any service-specific additional terms when you’re signed in to your Google Account.

We also make various policies, help centers, and other resources available to you to answer common questions and to set expectations about using our services. These resources include our Privacy Policy, Copyright Help Center, Safety Center, Transparency Center, and other pages accessible from our policies site. Finally, we may provide specific instructions and warnings within our services – such as dialog boxes that alert you to important information.

Although we give you permission to use our services, we retain any intellectual property rights we have in the services.

Respect others

• comply with applicable laws, including export control, sanctions, and human trafficking laws
• respect the rights of others, including privacy and intellectual property rights
• don’t abuse or harm others or yourself (or threaten or encourage such abuse or harm) — for example, by misleading, defrauding, illegally impersonating, defaming, bullying, harassing, or stalking others

Our service-specific additional terms and policies, such as our Generative AI Prohibited Use Policy, provide additional details about appropriate conduct that everyone using those services must follow. If you find that others aren’t following these rules, many of our services allow you to report abuse. If we act on a report of abuse, we also provide the process described in the Taking action in case of problems section.

Don’t abuse our services

Most people who access or use our services understand the general rules that keep the internet safe and open. Unfortunately, a small number of people don’t respect those rules, so we’re describing them here to protect our services and users from abuse. In that spirit:

• introducing malware
• spamming, hacking, or bypassing our systems or protective measures
• jailbreaking, adversarial prompting, or prompt injection, except as part of our safety and bug testing programs
• accessing or using our services or content in fraudulent or deceptive ways, such as:
  • phishing
  • creating fake accounts or content, including fake reviews
  • misleading others into thinking that generative AI content was created by a human
  • providing services that appear to originate from you (or someone else) when they actually originate from us

  Permission to use your content

  Some of our services are designed to let you upload, submit, store, send, receive, or share your content. You have no obligation to provide any content to our services and you’re free to choose the content that you want to provide. If you choose to upload or share content, please make sure you have the necessary rights to do so and that the content is lawful.

  License

  Your content may be protected by intellectual property rights and immaterial rights. For example, you have intellectual property rights in the creative content you make, such as reviews you write. Or you may have the right to share someone else’s creative content if they’ve given you their permission. In addition, you have immaterial rights that give you control over things like your image, even if the photo that contains your image doesn’t belong to you.

  Through this license, you provide Google with permission to use your intellectual property rights in your content (such as copyright and trademark) and any immaterial rights in your content (such as image rights).

  What’s covered

  This license covers your content if that content is protected by intellectual property or immaterial rights.

  What’s not covered

  • This license doesn’t affect your data protection rights — it’s only about your intellectual property and immaterial rights
  • This license doesn’t cover these types of content:
    • publicly-available factual information that you provide, such as corrections to the address of a local business. That information doesn’t require a license because it’s considered common knowledge that everyone’s free to use.
    • feedback that you offer, such as suggestions to improve our services. Feedback is covered in the Service-related communications section below.

    Scope

    • worldwide, which means it’s valid anywhere in the world
    • non-exclusive, which means you can license your content to others
    • royalty-free, which means there are no monetary fees for this license

    Rights

    This license allows Google to:

    • host, reproduce, distribute, communicate, and use your content — for example, to save your content on our systems and make it accessible from anywhere you go
    • publish, publicly perform, or publicly display your content, if you’ve made it visible to others
    • modify your content, such as reformatting or translating it
    • sublicense these rights to:
      • other users to allow the services to work as designed, such as enabling you to share photos with people you choose
      • our contractors who’ve signed agreements with us that are consistent with these terms, only for the limited purposes described in the Purpose section below

      Purpose

      This license is for the limited purpose of:

      • operating and improving the services, which means allowing the services to work as designed and creating new features and functionalities. This includes using automated systems and algorithms to analyze your content:
        • for spam, malware, and illegal content
        • to recognize patterns in data, such as determining when to suggest a new album in Google Photos to keep related photos together
        • to customize our services for you, such as providing recommendations and personalized search results, content, and ads (which you can change or turn off in Ads Settings)

        Duration

        This license lasts for as long as your content is protected by intellectual property rights or immaterial rights.

        If you remove from our services any content that’s covered by this license, then our systems will stop making that content publicly available in a reasonable amount of time. There are two exceptions:

        • If you already shared your content with others before removing it. For example, if you shared a photo with a friend who then made a copy of it, or shared it again, then that photo may continue to appear in your friend’s Google Account even after you remove it from your Google Account.
        • If you make your content available through other companies’ services, it’s possible that search engines, including Google Search, will continue to find and display your content as part of their search results.

        Using Google services

        Your Google Account

        If you meet these age requirements you can create a Google Account for your convenience. Some services require that you have a Google Account in order to work — for example, to use Gmail, you need a Google Account so that you have a place to send and receive your email.

        You’re responsible for what you do with your Google Account, including taking reasonable steps to keep your Google Account secure, and we encourage you to regularly use the Security Checkup.

        Using Google services on behalf of an organization or business

        • an authorized representative of that organization must agree to these terms
        • your organization’s administrator may assign a Google Account to you. That administrator might require you to follow additional rules and may be able to access or disable your Google Account.

        If you’re based in the European Union, then these terms don’t affect the rights you may have as a business user of online intermediation services — including online platforms such as Google Play — under the EU Platform-to-Business Regulation.

        Service-related communications

        To provide you with our services, we sometimes send you service announcements and other information. To learn more about how we communicate with you, see Google’s Privacy Policy.

        If you choose to give us feedback, such as suggestions to improve our services, we may act on your feedback without obligation to you.

        Content in Google services

        Your content

        Some of our services allow you to generate original content. Google won’t claim ownership over that content.

        Some of our services give you the opportunity to make your content publicly available — for example, you might post a product or restaurant review that you wrote, or you might upload a blog post that you created.

        • See the Permission to use your content section for more about your rights in your content, and how your content is used in our services
        • See the Removing your content section to learn why and how we might remove user-generated content from our services

        If you think someone is infringing your intellectual property rights, you can send us notice of the infringement and we’ll take appropriate action. For example, we suspend or close the Google Accounts of repeat copyright infringers as described in our Copyright Help Center.

        Google content

        Some of our services include content that belongs to Google — for example, many of the visual illustrations you see in Google Maps. You may use Google’s content as allowed by these terms and any service-specific additional terms, but we retain any intellectual property rights that we have in our content. Don’t remove, obscure, or alter any of our branding, logos, or legal notices. If you want to use our branding or logos, please see the Google Brand Permissions page.

        Other content

        Finally, some of our services give you access to content that belongs to other people or organizations — for example, a store owner’s description of their own business, or a newspaper article displayed in Google News. You may not use this content without that person or organization’s permission, or as otherwise allowed by law. The views expressed in other people or organizations’ content are theirs, and don’t necessarily reflect Google’s views.

        Software in Google services

        Some of our services include downloadable or preloaded software. We give you permission to use that software as part of the services.

        • worldwide, which means it’s valid anywhere in the world
        • non-exclusive, which means that we can license the software to others
        • royalty-free, which means there are no monetary fees for this license
        • personal, which means it doesn’t extend to anyone else
        • non-assignable, which means you’re not allowed to assign the license to anyone else

        Some of our services include software that’s offered under open source license terms that we make available to you. Sometimes there are provisions in the open source license that explicitly override parts of these terms, so please be sure to read those licenses.

        You may not copy, modify, distribute, sell, or lease any part of our services or software.

        In case of problems or disagreements

        Both the law and these terms give you the right to (1) a certain quality of service, and (2) ways to fix problems if things go wrong. If you’re a consumer, then you enjoy all legal rights granted to consumers under applicable law, as well as any additional rights provided under these terms or service-specific additional terms.

        Legal guarantee

        Legal guarantees applicable to goods

        As a consumer, you benefit from a legal guarantee of conformity on your goods, as well as a legal guarantee for hidden defects of the goods, under the conditions defined below.

        Legal guarantee of conformity

        In the event of lack of conformity, the consumer has a period of two years from the date of delivery of the goods to enforce the legal conformity guarantee. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.

        If the contract for the sale of the goods provides for the supply of digital content or a digital service on a continuous basis for a period of more than two years, the legal guarantee shall apply to that digital content or digital service throughout the period of supply. During this period, the consumer is only required to establish the existence of the digital content or service lack of conformity and not the date of its appearance.

        Under the legal conformity guarantee, the trader is liable, if applicable, for providing all the updates necessary to maintain the conformity of the goods.

        The legal guarantee of conformity gives the consumer the right to repair or replace the goods within thirty days of his/her request, free of charge and without major inconvenience to him/her.

        If the goods are repaired under the legal conformity guarantee, the consumer benefits from a six-month term extension of the initial guarantee. If the consumer asks for the good to be repaired, but the trader imposes a replacement, the legal conformity guarantee is renewed for a period of two years from the date of replacement of the good.

        1. The trader refuses to repair or replace the goods;
        2. The repair or replacement of the good takes place after a period of thirty days;
        3. The repair or replacement of the goods causes major inconvenience to the consumer, in particular if the consumer definitively bears the cost of taking back or removing the non-conforming goods, or if the consumer bears the installation costs of the repaired or replaced goods;
        4. The non-conformity of the goods persists despite the trader's unsuccessful attempt to bring it into conformity.

        The consumer is also entitled to a price reduction or rescission of the contract where the lack of conformity is so serious as to justify immediate price reduction or rescission of the contract. The consumer is then not required to request repair or replacement of the goods beforehand.

        The consumer is not entitled to rescission of the contract if the lack of conformity is minor.

        Any period of immobilization of the goods for the purpose of repair or replacement shall suspend the remaining guarantee term until the delivery of the repaired good.

        The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the French Consumer Code.

        A seller who obstructs in bad faith the implementation of the legal conformity guarantee is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of its average annual turnover (Article L. 241-5 of the French Consumer Code).

        Legal guarantee for hidden defects

        The consumer also benefits from the legal guarantee for hidden defects in application of articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This guarantee gives the consumer the right to a price reduction if the good is kept or to a full refund against return of the good.

        Legal guarantees applicable to digital content and services

        As a consumer, you benefit from a legal guarantee of conformity and a legal guarantee for hidden defects on your digital content or service.

        Legal guarantee of conformity

        Where the digital content or service is provided on a one-off basis: In the event of a lack of conformity, the consumer has a period of two (2) years from the date of supply of the digital content or service to obtain the implementation of the legal guarantee of conformity. During a period of one (1) year from the date of supply, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.

        The legal guarantee of conformity implies the obligation to provide all updates necessary to maintain the conformity of the digital content or service.

        If the digital content or service is provided on a continuous basis: You have the right to enforce the legal guarantee of conformity in the event of the appearance of a lack of conformity during the entire period of supply of the digital content or service according to the contract, from the beginning of the supply of the digital content or service. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.

        The legal guarantee of conformity implies the obligation to provide all updates necessary to maintain the conformity of the digital content or service during the entire period of supply of the digital content or service according to the contract.

        The legal guarantee of conformity gives the consumer the right to have the digital content or service brought into conformity without undue delay following his/her request, free of charge and without major inconvenience to him/her.

        1. The trader refuses to bring the digital content or service into conformity;
        2. The conformity of the digital content or service is unjustifiably delayed;
        3. The digital content or service may not be brought into conformity without cost to the consumer;
        4. The conformity of the digital content or service causes major inconvenience to the consumer;
        5. The non-conformity of the digital content or service persists despite the professional's unsuccessful attempt to bring it into conformity.

        The consumer is also entitled to a price reduction or rescission of the contract where the lack of conformity is so serious as to justify immediate price reduction or rescission of the contract. The consumer is then not obliged to ask for the digital content or service to be brought into conformity beforehand.

        In cases where the lack of conformity is minor, the consumer has the right to rescind the contract only if the contract does not provide for payment of a price.

        Any period of unavailability of the digital content or service in order to bring it into conformity shall suspend the remaining guarantee period until the digital content or service is supplied in conformity again.

        The rights mentioned above result from the application of articles L. 224-25-1 to L. 224-25-31 of the French Consumer Code.

        A trader who obstructs the implementation of the legal guarantee of conformity in bad faith is liable to a civil fine of up to EUR 300 000, which may be increased to 10% of the average annual turnover (Article L. 242-18-1 of the French Consumer Code).

        Legal guarantee for hidden defects

        The consumer also benefits from the legal guarantee for hidden defects in application of articles 1641 to 1649 of the French Civil Code, for a period of two (2) years from the discovery of the defect. This guarantee entitles the consumer to a price reduction if the digital content or service is kept or to a full refund in exchange for the waiver of the digital content or service.

        Your rights under these legal guarantees aren’t limited by any other commercial guarantees that we may provide for specific digital content, services or goods (like the Google Consumer Hardware Limited Warranty which is not applicable to purchase in France). If you want to make a guarantee claim, please contact us.

        Liabilities

        For all users

        • fraud or fraudulent misrepresentation
        • death or personal injury caused by negligence
        • gross negligence
        • willful misconduct

        Other than the liabilities described above, Google is liable only for its breaches of these terms or applicable service-specific additional terms, subject to applicable law.

        For business users and organizations only

        • To the extent allowed by applicable law, you’ll indemnify Google and its directors, officers, employees, and contractors for any third-party legal proceedings (including actions by government authorities) arising out of or relating to your unlawful use of the services or violation of these terms or service-specific additional terms. This indemnity covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees, except to the extent a liability or expense is caused by Google's breach, negligence, or willful misconduct.
        • If you’re legally exempt from certain responsibilities, including indemnification, then those responsibilities don’t apply to you under these terms. For example, the United Nations enjoys certain immunities from legal obligations and these terms don’t override those immunities.
        • Google won’t be responsible for the following liabilities:
          • unforeseeable loss of profits, revenues, business opportunities, goodwill, or anticipated savings
          • indirect or consequential loss

          Taking action in case of problems

          Before taking action as described below, we’ll provide you with advance notice when reasonably possible, describe the reason for our action, and give you an opportunity to clarify the issue and address it, unless there are objective and concrete reasons to believe that doing so would:

          • cause harm or liability to a user, third party, or Google
          • violate the law or a legal enforcement authority’s order
          • compromise an investigation
          • compromise the operation, integrity, or security of our services

          Removing your content

          If there are objective and concrete reasons to believe that any of your content (1) breaches these terms, service-specific additional terms or policies, (2) violates applicable law, or (3) could harm our users, third parties, or Google, then we reserve the right to take down some or all of that content in accordance with applicable law. Examples include notably child pornography, content that facilitates human trafficking or harassment, terrorist content, and content that infringes someone else’s intellectual property rights.

          Suspending or terminating your access to Google services

          Without limiting any of our other rights, Google may suspend or terminate your access to the services or delete your Google Account if any of these things happen:

          • you materially or repeatedly breach these terms, service-specific additional terms or policies
          • we’re required to do so to comply with a legal requirement or a court order
          • there are objective and concrete reasons to believe that your conduct causes harm or liability to a user, third party, or Google — for example, by hacking, phishing, harassing, spamming, misleading others, or scraping content that doesn’t belong to you

          For more information about why we disable accounts and what happens when we do, see this Help Center page. If you believe your Google Account has been suspended or terminated in error, you can appeal.

          Of course, you’re always free to stop using our services at any time. If you’re an EEA-based consumer, you can also withdraw from these terms within 14 days of accepting them. If you do stop using a service, we’d appreciate knowing why so that we can continue improving our services.

          Handling requests for your data

          Respect for the privacy and security of your data underpins our approach to responding to data disclosure requests. When we receive data disclosure requests, our team reviews them to make sure they satisfy legal requirements and Google’s data disclosure policies. Google Ireland Limited accesses and discloses data, including communications, in accordance with the laws of Ireland, and EU law applicable in Ireland. For more information about the data disclosure requests that Google receives worldwide, and how we respond to such requests, see our Transparency Report and Privacy Policy.

          Settling disputes, governing law, and courts

          For information about how to contact Google, please visit our contact page.

          If you’re a resident of, or an organization based in, the European Economic Area (EEA) or Switzerland, these terms and your relationship with Google under these terms and service-specific additional terms, are governed by the laws of your country of residence, and you can file legal disputes in your local courts. If you’re an EEA-based consumer, please contact us to resolve issues directly. The European Commission also offers an Online Dispute Resolution platform, which we accept if required by law.

          About these terms

          By law, you have certain rights that can’t be limited by a contract like these terms of service. These terms are in no way intended to restrict those rights.

          We want to make these terms easy to understand, so we’ve used examples from our services. But not all services mentioned may be available in your country.

          We may update these terms and service-specific additional terms (1) to reflect changes in our services or how we do business — for example, when we add new services, features, technologies, pricing, or benefits (or remove old ones), (2) for legal, regulatory, or security reasons, or (3) to prevent abuse or harm.

          If we update these terms or service-specific additional terms, we’ll provide you with at least 30 days’ advance notice (by email or other appropriate means) and the opportunity to review and accept the changes, except if we are required by law to apply the changes immediately without waiting for the end of the notice period. If you don’t agree to the new terms, you should remove your content and stop using the services. You can also end your relationship with us at any time, without penalty, by closing your Google Account.

          EEA instructions on withdrawal

          If you’re an EEA-based consumer, then EEA consumer law gives you the right to withdraw from this contract as described in the EU’s Model Instructions on Withdrawal, provided below.

          Right of withdrawal

          You have the right to withdraw from this contract within 14 days without giving any reason.

          The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

          To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can contact us by email at account-withdrawal@google.com; by phone +353 1 533 9837 (see below for country-specific telephone numbers); or by writing to us at Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You may use the attached model withdrawal form, but it is not obligatory. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website (g.co/EEAWithdrawalForm). If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

          To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

          Effects of withdrawal

          If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

          Model withdrawal form

          (complete and return this form only if you wish to withdraw from the contract)

          — To Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, account-withdrawal@google.com :

          — I hereby give notice that I withdraw from my contract of sale for the provision of the following service, _____________

          — Ordered on, _____________

          — Name of consumer, _____________

          — Address of consumer, _____________

          — Signature of consumer (only if this form is notified on paper), _____________

          Contact Google to withdraw from these terms

          Country	Phone number
          Austria	0800 001180
          Åland Islands	0800 526683
          Belgium	0800 58 142
          Bulgaria	0800 14 744
          Canary Islands	+34 912 15 86 27
          Ceuta & Melilla	+34 912 15 86 27
          Croatia	0800 787 086
          Cyprus	80 092492
          Czechia	800 720 070
          Denmark	80 40 01 11
          Estonia	8002 643
          Finland	0800 520030
          France	0 805 98 03 38
          French Guiana	0805 98 03 38
          French Polynesia	+33 1 85 14 96 65
          French Southern Territories	+33 1 85 14 96 65
          Germany	0800 6270502
          Greece	21 1180 9433
          Guadeloupe	0805 98 03 38
          Hungary	06 80 200 148
          Iceland	800 4177
          Ireland	1800 832 663
          Italy	800 598 905
          Latvia	80 205 391
          Liechtenstein	0800 566 814
          Lithuania	0 800 00 163
          Luxembourg	800 40 005
          Malta	8006 2257
          Martinique	0805 98 03 38
          Mayotte	+33 1 85 14 96 65
          Netherlands	0800 3600010
          New Caledonia	+33 1 85 14 96 65
          Norway	800 62 068
          Poland	800 410 575
          Portugal	808 203 430
          Réunion	0805 98 03 38
          Romania	0800 672 350
          Slovakia	0800 500 932
          Slovenia	080 688882
          Spain	900 906 451
          St. Barthélemy	+33 1 85 14 96 65
          St. Martin	+33 1 85 14 96 65
          St. Pierre & Miquelon	+33 1 85 14 96 65
          Svalbard & Jan Mayen	800 62 425
          Sweden	020-012 52 41
          Vatican City	800 599 102
          Wallis & Futuna	+33 1 85 14 96 65

          Definitions

          affiliate

          An entity that belongs to the Google group of companies, which means Google LLC and its subsidiaries, including the following companies that provide consumer services in the EU: Google Ireland Limited, Google Commerce Limited, and Google Dialer Inc.

          business user

          An individual or entity who is not a consumer (see consumer).

          commercial guarantee

          A commercial guarantee is a voluntary commitment that is in addition to the legal guarantee of conformity. The company offering the commercial guarantee agrees to (a) provide certain services; or (b) repair, replace, or refund the consumer for defective items.

          consumer

          An individual who uses Google services for personal, non-commercial purposes outside of their trade, business, craft, or profession. This includes “consumers” as defined in Article 2.1 of the EU Consumer Rights Directive. (See business user)

          copyright

          A legal right that allows the creator of an original work (such as a blog post, photo, or video) to decide if and how that original work may be used by others, subject to certain limitations and exceptions.

          country version

          If you have a Google Account, we associate your account with a country (or territory) so that we can determine:

          • the Google affiliate that provides the services to you and that processes your information as you use the services
          • the version of the terms that govern our relationship

          When you’re signed out, your country version is determined by the location where you’re using Google services. If you have an account, you can sign in and view these terms to see the country associated with it.

          disclaimer

          A statement that limits someone’s legal responsibilities.

          EU Platform-to-Business Regulation

          The Regulation (EU) 2019/1150 on promoting fairness and transparency for business users of online intermediation services.

          immaterial rights

          Rights other than intellectual property rights and data protection rights related to your content, such as your right to authorize the use of your own image in photos or videos, even if the photo or video doesn’t belong to you.

          indemnify or indemnity

          An individual or organization’s contractual obligation to compensate the losses suffered by another individual or organization from legal proceedings such as lawsuits.

          intellectual property rights (IP rights)

          Rights over the creations of a person’s mind, such as inventions (patent rights); literary and artistic works (copyright); designs (design rights); and symbols, names, and images used in commerce (trademarks). IP rights may belong to you, another individual, or an organization.

          lack of conformity

          A legal concept that defines the difference between how something should work and how it actually works. Under the law, how something should work is based on how the seller or trader describes it, whether its quality and performance are satisfactory, and its fitness for the usual purpose of such items.

          legal guarantee

          A legal guarantee is a requirement under the law that a seller or trader is liable if their digital content, services, or goods are defective (that is, that they lack conformity or have hidden defects).

          liability

          Losses from any type of legal claim, whether the claim is based on a contract, tort (including negligence), or other reason, and whether or not those losses could have been reasonably anticipated or foreseen.

          organization

          A legal entity (such as a corporation, non-profit, or school) and not an individual person.

          services

          The Google services that are subject to these terms are the products and services listed at https://policies.google.com/terms/service-specific, including:

          • apps and sites (like Search and Maps)
          • platforms (like Google Shopping)
          • integrated services (like Maps embedded in other companies’ apps or sites)
          • devices and other goods (like Google Nest)

          Many of these services also include content that you can stream or interact with.

          trademark

          Symbols, names, and images used in commerce that are capable of distinguishing the goods or services of one individual or organization from those of another.

          your content

          Things that you create, upload, submit, store, send, or share using our services, such as:

          • Docs, Sheets, and Slides you create
          • blog posts you upload through Blogger
          • reviews you submit through Maps
          • videos you store in Drive
          • emails you send through Gmail
          • pictures you share with friends through Photos
          • travel itineraries that you share with Google