The purpose of this notice is to inform you that Great-West Life, the administrator for the Public Service Dental Care Plan (PSDCP), is now the Canada Life Assurance Company (Canada Life). As of January 1, 2020, Great-West Life, London Life and Canada Life joined together as one company under the name Canada Life. During this transition, you may continue to see references to Great-West Life, however, rest assured your benefits and the contact information for the PSDCP remain the same.
You will continue to have access to your personal PSDCP information through the unique GroupNet website, which has been changed to include Canada Life. Your login ID and password remain the same.
Additionally, GroupNet has introduced an upload function. You can now upload a photocopy, scanned document or a picture of your claim directly. To find this feature, login to your GroupNet account, go to Make a claim and then select Upload documents.
If you have not yet registered with GroupNet, you can visit the GroupNet website and log in as a new user by clicking “Register Here” at the bottom of the page and follow the steps to create your profile.
To register, you will need your Plan Number and Certificate/ ID Number.
Plan Numbers by group:
Locate your Certificate/ ID Number:
Should you have any questions regarding the GroupNet website or how to register, please call Canada Life at 1-855-415-4414 .
For more information on your dental benefits, please contact the dedicated PSDCP Customer Contact Services phone line toll-free at 1-855-415-4414 .